Shipping Policy

Shipping Policy

Shipping Destinations

modsluxe offers worldwide shipping where delivery service is available. Available shipping methods and charges are shown at checkout for your destination.

Processing Time

Orders are normally processed within 1–3 business days after payment is confirmed. Weekends and public holidays are not business days. Processing may take slightly longer during peak periods.

Estimated Delivery Time

Standard delivery normally takes approximately 10–12 business days after dispatch. Delivery estimates are not guarantees and may be affected by customs, local carriers, weather, or other circumstances outside our control.

Shipping Charges

Free standard shipping is available for orders of US$79 or more, or the equivalent shown in your local currency. For orders below the threshold, the applicable shipping charge is displayed at checkout before payment.

Tracking

When an order is dispatched, we send a confirmation email with tracking information. Tracking may take 1–3 days to begin updating.

Address Changes and Delivery Issues

Contact service@modsluxe.com within 24 hours of ordering if you need to request an address change. We cannot guarantee changes after processing has begun. For delayed, lost, damaged, or incorrectly delivered packages, contact us so we can investigate with the carrier and provide an appropriate solution.

Customs and Import Charges

International orders may be subject to customs duties, taxes, or import charges imposed by the destination country. Unless stated otherwise at checkout, these charges are the customer's responsibility.


Company Information

Legal operator: YANG FULING TRADING LIMITED

BRN:75517470

Brand: modsluxe

Registered address (not a return address):
Room 60, 3rd Floor, Loo Lee Center, 45 Kai Yuen Road, Kwun Tong, Kowloon, Hong Kong
Email: service@modsluxe.com
Phone: +852-57220528

Important: The registered address above is not a return address. Do not send products to this address. Contact customer service before returning any item to receive the authorized return address and instructions.

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